Orca Social | Social media customer service

Archive for Social media customer service

eBook Launch at #EEC15

eBook Launch at #EEC15

We are very excited today to be launching our new eBook titled “10 Reasons B2B companies need social media”. Jonathan is presenting the highlights at the EEC15 in Bilbao, Spain. Home to the Guggenheim! We work closely with B2B organisations to develop their social strategies…

Continue reading →

What is the true value of being a social business? And other strikingly relevant questions answered.

What is the true value of being a social business? And other strikingly relevant questions answered.

Ever since Ed and I launched Orca Social earlier this year we’ve been asked the same questions again and again. So I figure it makes sense to answer these questions in a FAQ style blog post (BTW: for some odd reason I love FAQs). Here it…

Continue reading →

Is social media dying? Or is it just getting older and wiser?

Is social media dying? Or is it just getting older and wiser?

On 13 March 2014, Ed and I made our first public speak together, at Oracle’s Cloud Application Day in Copenhagen. We did two sessions. First, one about the state and future of social (including a chapter dramatically entitled “Is social media dying?”). And secondly, we…

Continue reading →